Clearpay is unregulated credit. Use responsibly. T&Cs & last fees up to ยฃ24 per purchase apply at clearpay.co.uk/terms
If you have another question and need to get in touch, please click here.
Clearpay lends you a fixed amount of credit so you can pay for your purchase over 4 instalments, due every 2 weeks. Ensure you can make repayments on time. You must be 18+ and a permanent UK resident (excl Channel Islands. Clearpay charges a ยฃ6 late fee for each late instalment and a further ยฃ6 if it's still unpaid 7 days later. Late fees are capped at ยฃ6 for orders under ยฃ24 and the lower of ยฃ24 or 25% of the order value for orders over ยฃ24.
Missed payments may affect your ability to use Clearpay in the future and your details may be passed onto a debt collection agency working on Clearpay's behalf. Clearpay is credit that is not regulated by the Financial Conduct Authority. T&Cs and other eligibility criteria apply at clearpay.co.uk/terms
FAQs
Clearpay is a payment service that lends customers a fixed amount of credit to make purchases instantly and then pay for them in 4 automatic instalments, made every 2 weeks, without any interest (late fees apply). Please use Clearpay responsibly.
The service is provided by Clearpay Finance Ltd. Clearpay Plans are not regulated by the Financial Conduct Authority.
Just shop on Merchant Site and check out as normal. At checkout, choose the Clearpay payment method. You will be directed to the Clearpay website to register and provide payment details (Visa, Mastercard or Amex).
If you've used Clearpay before, just log in to your Clearpay account.
Then complete your order!
Take a look at the โClearpay Shop Directoryโ to check out our amazing partners where you can use Clearpay.
Clearpay is only available to permanent UK residents aged 18+ (excluding Channel Islands) with a UK billing address.
Customers with international billing addresses will not be able to use Clearpay or create a Clearpay account.
Other eligibility criteria apply. Seeย Clearpay Terms of Serviceย for further details.
Clearpay will split the total value of your order into 4 instalments payable every fortnight. The exact amounts and dates will be displayed for you to agree to before you confirm your purchase.
If you would like to make additional unscheduled payments before they are due, you may log into your Clearpay account to make your payments early. Clearpay will then adjust the amount owed accordingly.
You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date.
If you cannot make a payment, please contact Clearpayย here.
As soon as you miss a payment, Clearpay will immediately stop you from making any further purchases with Clearpay.
Clearpay will give you until 11pm on the following day to make your repayment and then you will incur a late fee if you are still not able to make the payment by then. This will be an initial ยฃ6 and a further fee of ยฃ6 if the missed payment is not made within 7 days. If your order is less than ยฃ24, the total late fee will be ยฃ6. If your order is ยฃ24 or over, total late fees will not exceed 25% of the total order or ยฃ24, whichever is less.
Clearpay debt may be passed to a debt collection agency and this may affect your ability to use Clearpay in future. We encourage you to use Clearpay responsibly. Please seeย Clearpay Terms of Serviceย for further details.
Clearpay orders are delivered within our standard delivery timeframes like any order from KILLSTAR
Yes, your order value including shipping must be between ยฃ30 and ยฃ1000 to use Clearpay. Your maximum order value may be lower depending on factors such as being a new customer or your payment history.
Yes, you may also use a gift card, cash, or a promotional code with Clearpay to pay for your purchase.
Items purchased with Clearpay follow our standard return process.
Please note, refunds for Clearpay purchases will be refunded fromย KILLSTARย โto Clearpay. We cannot provide an exchange or cash refund.
When the refund is processed, any upcoming payments you have to Clearpay will be cancelled and any payments you have already made will be refunded back to the card you paid with. Please note that until the merchant has confirmed the receipt of any return goods, you will be liable to continue to make your payments to Clearpay.
You can view the details by logging in to your Clearpay account.
Visit the Clearpay website hโere โfor a comprehensive list of FAQs, Clearpay Terms of Service โhere, and Privacy Policy hโereโ.
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